Right before CES, we got a call from Fast Company asking us to send them a REX prototype for photographs to go into April print. Naturally, we ensued in a round of high-fives, fist pumps, and popping of bottles. Being featured in Fast Company was a dream come true, and thanks to the success of our Kickstarter campaign, it was becoming a reality. With less than a handfull of prototypes, we whisked the unit off directly from the CES show floor to Fast Company’s headquarters.
Do you know where Fast Company is located? World Trade Center of New York. Your finest toys are not safe anywhere. True story. New York has been a city that has got the better of me on numerous occasions. I’ve had wallets and cameras stolen from my blazer pocket. Had taxis drop me off at the wrong terminals causing me to miss flights. I don’t know why I keep going back. New York always wins.
This is the email directly from Fast Company:
Thanks for checking in, and hope you had a great MLK Day as well.
I actually have some bad news to report. We’ve had an unfortunate situation in our office, and some items were stolen last week, including the Rex speaker. We’ve never had an office theft in the seven years we’ve been in this building, and our facilities manager and HR director are looking into this and checking security footage. But in the meantime, I can’t tell you how awful I feel. I understand that you and your team hurried to send out the speaker, and needed it back as soon as possible.
We need to reimburse you for the value of the item. Send me an invoice for the cost of the item and whatever damages necessary, and I can ask to have that expedited. If you would like to proceed another way, just let me know.
Again, I’m incredibly sorry about this. Thanks so much,
This isn’t the first time stolen prototypes have come to light. April 2010, one lucky guy came across a new iPhone prototype. The Boombot REX is no iPhone, but if we were a multi-national corporation with a endless mountain of cash, we’d be keen on getting the FBI involved. We have to wonder if the Boombot REX is on the black market. If so, where is it? Who has it? eBay? Craigslist? GIZMODO!!!!!!
The way that Fast Company (and Margaret) have gone about handling this so far is great. Don’t worry guys. We know what it’s like. Honestly, we’re flattered that someone would go the lengths to steal our product. We are pissed off a little because it is one less unit we have to demo (and mind you, there aren’t many here).
We’re going to try to get them some original pictures in time. This is an unfortunate little bump in the road (one of many), but we still love you Fast Company. Thanks for thinking of us. Next time, line of sight or chain+lock. Take notes from NYC bike messengers.